About

We create solutions. When it comes to emergency services, Fitch & Associates is the only organization that combines the depth of a national, full-time professional team with an extraordinary level of personal service and responsiveness to client needs.
The result? Exceptional value.

Let’s face a simple truth: These days, it’s easy to print a bunch of business cards, build a website and call yourself a consultant. But after more than three decades and thousands of client engagements, we’ve learned a few truths of our own.

At Fitch & Associates, we’re dedicated to one thing: Our clients’ success. We put that dedication to the test every time we answer the phone. Every time we get on a plane or shake a hand. Every time we sit down and just listen. And every single time we deliver a recommendation.

You see, we know that when we help organizations improve the quality of services, decrease response times or strengthen their financial structure, we’re helping them make a difference in people’s lives.
It’s why we come to work every day. And it’s incredibly rewarding.


Who We Serve

No organization or municipality is too big or too small to provide effective, efficient emergency services to its community. At Fitch & Associates, we have worked with fire departments in major metropolitan areas and local EMS services in rural Canada, busy county dispatch centers and regional air medical services. Whether you’re a city or county manager looking to improve local fire or EMS response, a hospital executive evaluating your organization’s ambulance or air medical service or a local chief assessing deployment and operational strategy, we can help you.


Meet Our Team

We bring together some of the most resourceful and innovative people in the industry in a collaborative, cost-efficient team approach. Our team has worked as CEOs, chiefs, directors, managers and clinicians, giving us a client’s-eye view of critical issues and real-world organizational dynamics.


The Firm's Partners

Joseph J. Fitch, PhD

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Christine M. Zalar, MA

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Guillermo Fuentes, MBA

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Anthony W. Minge, Ed.D.

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Core Consulting Team

Steven Knight, PhD

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J. Todd Sheridan

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David E. Nelson, DMin

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Roxanne Shanks, MBA

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Erwin Stedronsky, PhD

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Charles E. Walker

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Michael J. Ward, MGA, FIFireE

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Dianne G. Wright, MPA

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Thomas L. Little

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Thomas J. Moore

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Bruce J. Moeller, PhD.

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Project Consultants

Robert F. Fuller

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Thomas P. Somers

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Michael Weaver, MD

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Chief Christopher W. Alexander, MBA

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John C. Cunnane

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Jennifer Kirkland

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Industry Partners