Reports & Resources

CHIEF CONCERNS: How to Talk to Local Officials About Standards of Cover

The Standard of Cover planning process requires communication and collaboration between fire department officials, local leaders and the community.

Getting the Most Out of Your EMS Billing: An Interview with Anthony Minge, EdD, Fitch & Associates

City and county officials, EMS agency directors and fire chiefs who struggle to balance budgets may want to analyze the efficacy of their EMS billing operations to recover additional revenue.

7 things you should be doing to engage your medical director

Nurturing one of the most pivotal positions in your agency will create a more engaged and aligned workforce

Forty years in, Jay Fitch reflects on leadership in EMS

A veteran EMS leader shares some of the most valuable leadership lessons he has learned in more than four decades of serving patients, communities and the profession

2017 EMS Trend Report: The Forces Shaping the Future of EMS

In its second year, the EMS Trend Report describes revealing changesĀ in clinical care, finance and the use of technology in EMS
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