Tag Archive: Operations

8 tips for talking about sexual harassment with caregivers

EMS leaders set the tone for nurturing employees and moving organizations forward with integrity

Getting the Most Out of Your EMS Billing: An Interview with Anthony Minge, EdD, Fitch & Associates

City and county officials, EMS agency directors and fire chiefs who struggle to balance budgets may want to analyze the efficacy of their EMS billing operations to recover additional revenue.

2017 EMS Trend Report: The Forces Shaping the Future of EMS

In its second year, the EMS Trend Report describes revealing changes in clinical care, finance and the use of technology in EMS

Blind Spots: Distracted Driving in EMS

If the EMS profession truly wants to prioritize safety, we must address distracted driving and all the ways we currently make it worse By Meg Chandler and J. Todd Sheridan Motor vehicle collisions continue to pose a significant risk to EMS providers and our patients. Some agencies have responded to this risk by addressing factors…

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Give EMS Compliance Training the Respect it Deserves

It’s time for EMS leaders and educators to take compliance training as seriously as clinical training – caregivers’ careers and patients’ lives depend on it By Anthony Minge It seems like you can’t go a day lately without seeing a report or article related to compliance issues in health care. The statutes, guidelines, regulations and…

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4 Ways to Manage a Thriving Volunteer EMS Organization

Research into non-profit and public sector organizations can help leaders of volunteer and combined EMS departments understand their members’ motivations By Michael Ward Volunteer EMS and fire agencies throughout the United States have increasingly turned to paid or paid-on-call staff to supplement volunteer staffing. This has created an us-versus-them situation that interferes with the delivery…

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Basic Deployment Metrics EMS Leaders Should Know

In order to efficiently and effectively run an EMS system, leaders need to understand indicators of their organization’s health By Todd Sheridan Deployment metrics enable EMS administrators to demonstrate the productivity of their agency, show a return on investment and effectively use resources. Since many new EMS leaders lack familiarity with deployment metrics, they may…

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