6 Steps for EMS Leaders to Better Engage Millennials

Engaging millennials is about more than simply welcoming a new generation to the workplace; it’s about accepting a seismic shift in how we view careers, technology and innovation

By Jay Fitch, PhD

Our profession has become preoccupied with millennials over the last few years. The number of magazine articles, conferences, books and blog posts dedicated to this generation’s involvement in EMS has reached epic proportions.

Who are millennials, and why have they become such an important demographic for EMS? While there is some disagreement about the precise date range, it’s generally accepted that millennials include those born between 1982 and 2004.

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