7 Effective Communication Steps for EMS Leaders

Whether implementing a major initiative or making small policy shifts, two-way communication with every level of the organization is critical

By Chip Sovick

“Change is the law of life. And those who look only to the past or present are certain to miss the future.”

President John F. Kennedy spoke these words in 1963, but they are as appropriate for the world we live in today as they were then. They ring especially true for those of us working in health care, and more specifically prehospital care. To survive the fast-paced world of EMS, we must have the ability not only to adapt to change, but to embrace it. We must also learn to be good stewards of diminishing resources to move organizations toward the future.

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