Beyond the Street (BTS) Workshop

In the Beyond the Street workshop, new and aspiring supervisors learn how to think and act like leaders. Participants master essential management skills, from working effectively with different generations in the workforce and handling conflict to building trust with peers, bosses and colleagues from other agencies.

The Curriculum

Beyond the Street is a two-day workshop, during which attendees learn critical skills for a new supervisor now overseeing personnel they once worked alongside. Through a mix of lectures, case studies and role-playing, participants receive an introduction to some of the challenges faced by field supervisors as well as strategies for navigating their role and earning the respect of the field staff they supervise.

Topics discussed in the course include:

  • When to direct, when to coach and when to delegate
  • Essential problem-solving skills
  • Avoiding the endless to-do list and managing time effectively
  • Successful ways to handle complaints and build customer satisfaction
  • Navigating conflict
  • Financial facts and strategies for front-line managers
  • Taking your career to the next level
  • And much, much more.

Register by the early deadline & SAVE $100!

Early: $249* | Regular: $349
*Must be paid in full by early registration date to receive discount pricing.

Workshop Information
Program fee is $249 if paid in full by the early registration deadline. Registration fee increases after this date. Cost of this 2-day workshop includes both days, workshop materials, continental breakfasts and box lunches. The workshop runs 8:00 am to 4:00 pm each day. Check-in and continental breakfast will be 7:30-8:00 am.

View Draft Syllabus

The Faculty

Beyond the Street workshop faculty have served as medics, supervisors and directors in a number of emergency services agencies. Core faculty for the course Jay Fitch, PhD, Anthony Minge, EdD and Joe Coons with guest faculty that lead major EMS agencies.

Questions?
Interested in hosting a Beyond the Street workshop?
Contact Sharon Conroy at 816-431-2600 orĀ [email protected].


September 29-30, 2022

Leavenworth, WA
Hosted by: Cascade Medical

Register Now

November 3-4, 2022

Arnold, MO (St. Louis)
Hosted by: Rock Township Ambulance District

Register Now


September 29-30, 2022

Location: Leavenworth, WA
Hosted by: Cascade Medical

Register by August 25 & SAVE $100!

Register Now

Workshop Location:
Chelan County Fire District #3
228 Chumstick Hwy.
Leavenworth, WA 98826

Hotel Recommendations:
You are responsible for making your hotel accommodations, if needed. Following are four nearby options. We are not holding a room block at any hotel property.

Icicle Village Resort
505 Hwy 2
Leavenworth, WA 98826
800-961-0162

Bavarian Lodge
810 US Hwy 2
Leavenworth, WA
(888) 717-7878

Hampton Inn & Suites Leavenworth
301 Ward Strasse
Leavenworth, WA 98826
509-470-9798

POSTHOTEL
309 8th St
Leavenworth, WA 98826
509-548-7678

Travel Information:
The Chelan County Fire District #3 is approximately a 2.5-hour drive from the Seattle-Tacoma International Airport (SEA) and approximately 45 minutes from Pangborn Memorial Airport (EAT). Transportation options can be found on the airport websites.



November 3-4, 2022

Location: Arnold, MO (St. Louis)
Hosted by: Rock Township Ambulance District

Register by September 22 & SAVE $100!

Register Now

Workshop Location:
Arnold Recreation Center
1695 Missouri State Road
Arnold, MO 63010

Hotel Accommodations:
You are responsible for making your hotel accommodations, if needed. Following are a few nearby suggestions. We are not holding a room block at any hotel property.

Wood Spring Suites (1.4 miles-4 minutes)
888 Arnold Commons Drive
Arnold MO 63010
636-287-6441

Drury Inn & Suites (1.8 miles-4 minutes)
3800 MO 141
Arnold MO 63010
636-287-3111

Pear Tree Inn (1.8 miles-4 minutes)
1201 Drury Lane
Arnold MO 63010
636-296-9600

Quality Inn & Suites (4.0 miles-8 minutes)
3610 W Outer Road
Arnold MO 63010
636-296-3000

Travel Information:
The Arnold Recreation Center is approximately 35 minutes from the St. Louis Lambert International Airport (STL). Transportation options can be found on the airport website.