Beyond the Street (BTS) Workshop

In the Beyond the Street workshop, new and aspiring supervisors learn how to think and act like leaders. Participants master essential management skills, from working effectively with different generations in the workforce and handling conflict to building trust with peers, bosses and colleagues from other agencies.

The Curriculum

Beyond the Street is a two-day workshop, during which attendees learn critical skills for a new supervisor now overseeing personnel they once worked alongside. Through a mix of lectures, case studies and role-playing, participants receive an introduction to some of the challenges faced by field supervisors as well as strategies for navigating their role and earning the respect of the field staff they supervise.

Topics discussed in the course include:

  • When to direct, when to coach and when to delegate
  • Essential problem-solving skills
  • Avoiding the endless to-do list and managing time effectively
  • Successful ways to handle complaints and build customer satisfaction
  • Navigating conflict
  • Financial facts and strategies for front-line managers
  • Taking your career to the next level
  • And much, much more.

Register early and SAVE $100!

Early: $249* | Regular: $329
*Must be paid in full by early registration date to receive discount pricing.

Workshop Information
Program fee is $249 if paid in full by early registration deadline. Registration fee increases after this date. Cost of this 2-day workshop includes both days, workshop materials, continental breakfasts and box lunches. The workshop runs 8:00 am to 4:00 pm each day. Check-in and continental breakfast will be 7:30-8:00 am.

View Draft Syllabus

The Faculty

Beyond the Street workshop faculty have served as medics, supervisors and directors in a number of emergency services agencies. Core faculty for the course Jay Fitch, PhD, Anthony Minge, EdD and Joe Coons with guest faculty that lead major EMS agencies.

Questions?
Interested in hosting a Beyond the Street workshop?

Contact Sharon Conroy at 816-431-2600 or [email protected].


May 19-20, 2022

Sun Prairie, WI (Madison)
Hosted by: Sun Prairie EMS

Register Now

June 9-10, 2022

Conroe, TX (Houston)
Hosted by: Montgomery County Hospital District (MCHD)

Register Now


May 19-20, 2022

Location: Sun Prairie, WI (Madison)
Hosted by: Sun Prairie EMS

Register by April 7 & SAVE $100!

Register Now

Workshop Location:
Hilton Garden Inn Madison Sun Prairie
1220 South Grand Ave
Sun Prairie, WI 53590

Hotel Information:
The BTS Program will be held at the Hilton Garden Inn, 1220 South Grand Ave, Sun Prairie, WI 53590. The discounted room rate is $139 per night. Reservations can be made by calling the hotel directly at (608) 856-4500.

Transportation:
The Hilton Garden Inn is just 8 miles (20 minutes) from the Dane County Regional Airport (MSN). The hotel does not provide a shuttle. Transportation options can be found on the airport’s website (www.msnairport.com).



June 9-10, 2022

Location: Conroe, TX (Houston)
Hosted by: Montgomery County Hospital District (MCHD)

Register by April 28 & SAVE $100!

Register Now

Workshop Location:
The Woodlands Emergency Training Center
16135 Interstate 45 S
Conroe, TX 77385

Hotel Information:
You are responsible for making your hotel accommodations, if needed. Following are three nearby suggestions. We are not holding a room block at any hotel property.

SpringHill Suites by Marriott Houston The Woodlands
16520 Interstate 45 S, The Woodlands, TX 77384

Fairfield Inn & Suites by Marriott Houston The Woodlands
16850 I-45 South, The Woodlands, TX 77384

Best Western Plus The Woodlands
17081 Interstate 45 S, The Woodlands, TX 77385

Transportation:
The Woodlands Emergency Training Center is just 30 minutes from the George Bush Intercontinental Airport (IAH). Transportation options can be found on the airport’s website (www.fly2houston.com).