“We all have to come to a place where we’re looking at what’s driving crisis among our responders.”

As EMS leaders, we have an ethical and moral obligation to take care of our people. Join Jay Fitch as he talks with Jim Marshall, MA, co-founder and director of the 911 Training Institute, about how we must confront the post-traumatic stress disorder that is so prevalent in our industry.

Marshall has been a licensed mental health professional for more than 30 years, and has served as a leading voice for mental health wellness for 911 dispatchers and EMS professionals.

Jay and Jim will continue their discussion on PTSD in next month’s edition of Fitch Insights. Sign up to subscribe and ensure you never miss an installment.

Leadership Edge

Written by Fitch & Associates partners and consultants, the Leadership Edge provides insight into important topics facing leaders in public safety.

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How Agile is your agency?

For today’s EMS and fire organizations, agility means having the people, structure, vision, leadership and access to information to safely and rapidly adapt in these complex times.

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