Reports & Resources

For more than a decade we’ve worked to expand the firm’s capabilities for our clients, both old and new. We’ve become much more data driven while continuing to focus on the quality, personal service, responsiveness and values that define our brand. The Founding Partners have also been preparing for a natural leadership transition to the…

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By Les Polk Published by EMS1 Developing a cost-effective fleet maintenance plan for an EMS agency should be a priority for EMS leadership regardless of agency size or complexity. A safe and well-functioning fleet is critical to ensure the safety and wellbeing of clinicians in the field as well as providing reliable and consistent service to the…

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By John Yeast & Anthony W. Minge, EdD Fitch & Associates The Cybersecurity and Infrastructure Security Agency (CISA), the Federal Bureau of Investigation (FBI), and the U.S. Department of Health and Human Services (HHS) have credible information of an increased and imminent cybercrime threat to U.S. hospitals and healthcare providers. CISA, FBI, and HHS have…

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By Jay Fitch, PhD Fitch & Associates The COVID-19 pandemic is challenging EMS and other parts of healthcare systems throughout the world. It’s frequently described as a war. From the caregiver’s perspective, we are losing the battle. EMS caregivers are particularly hard hit, often facing intolerable pressures at both work and home. As leaders, our job is…

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By Guillermo Fuentes, MBA, and Inspector Patrick McCauley This is part two in the series of Police articles. The intent of these articles is to give voice to the current complexities in policing and subsequently to discuss how change is possible. These articles are intended to challenge the traditional model while also limiting change to…

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