EMS & Ambulance

We work with healthcare and public safety organizations of all sizes and types, both public and private, on projects ranging from objective reviews and system design/development to detailed operational and financial reviews, as well as strategic planning.

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EMS & Ambulance Operations Consulting

P

roviding high-quality, cost-effective EMS and medical transportation services in a continually evolving healthcare environment presents numerous challenges to today’s EMS organizations, from the need to reach performance goals despite dwindling resources to coping with workforce recruitment, retention and leadership issues.

But every obstacle also presents a unique opportunity. At Fitch & Associates, we translate information into insight. We use both quantitative and qualitative approaches that blend your understanding of local circumstances with an objective framework for evaluation.

Our multi-disciplinary team combines sound processes and extensive experience to develop community-specific solutions to community and system issues. Our skills have been honed from working on the front lines of public safety and healthcare, as care providers, system leaders and consultants. We routinely work with public, private, hospital and volunteer organizations, in areas ranging from operations, finance and communications to independent reviews and strategic planning.

Our consultants have

  • Objectively benchmarked performance and provided improvement opportunities
  • Assessed deployment strategies and staffing levels, in both station-based and system status management models
  • Directed risk evaluation projects and developed mitigation strategies
  • Led implementations of new communications and data systems
  • Performed compliance evaluations and improved EMS reimbursement levels
  • Provided strategic planning services for organizations all over the world
  • Managed RFP processes from start to finish for cities and counties of all sizes
  • Objectively evaluated consolidation opportunities
  • Conducted leadership development and coaching at the individual and organizational levels

At Fitch & Associates, our track record is clear: We develop customized, creative solutions and actionable recommendations that achieve results.

Resources

An Implementation Guide

Safety Management Systems in EMS

Resource Article

Breaking through the Shadows

EMS leaders have long known that what we do is a high-stress occupation. However, the drastically increasing number of suicides within our workforce compels leaders to shine a bright light into the dark corners of our caregivers’ souls and directly upon our profession’s apathy.

Articles

Fitch Insights & Perspective

Reports

2907, 2020
2020 EMS Trend Report

This will be a defining year for EMS, shaped by new care delivery options, legislative mandates and the public spotlight. [...]