On-Site Management Services

Hospitals and local governments providing ground- and air-based medical transport services and multiple professional associations turn to our team, under our MedServ brand, for experienced and effective leaders and on-site management services.

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On-Site Management Services

Leading a complex, highly specialized enterprise, such as an emergency services organization, fire department or medical transportation program, takes more than experience. It takes vision – and the ability to articulate that vision and inspire people to implement it. It takes faith in best practices and proven performers, together with the insight to recognize them. And it takes the strength to institute positive changes.

Fitch & Associates provides management teams on an interim or long-term basis for a range of programs.  We currently manage a suburban county EMS system, three major hospital based EMS systems, a regional air medical program and three EMS related national associations. Many of these relationships span more than 10 years.

Whether you’re looking for a CEO, program director, communications center leader or fire chief, we have experts who can provide a full range of on-site management services customized to your organization’s needs.

Fitch & Associates has:

  • Managed EMS programs for acute care and specialty hospitals, municipal and government agencies, and private medical transport organizations
  • Provided leadership to EMS services during times of transition within the organization
  • Transformed non-performing medical transportation operations into high-quality, high-performing systems
  • Enhanced caregiver engagement
  • Improved operational efficiencies and financial performance
  • Identified the aviation expertise that’s needed on-site for both the director of operations and director of maintenance positions that the FAA requires to transition programs to full independent Part 135 status.
  • Managed the recruitment and selection of leaders for fire departments, EMS services and air medical organizations, ensuring the best possible match for both the organization and the candidate

Fitch & Associates provides more than management. We provide leadership backed by a team of experts ready to help our clients perform at the highest level.

Resources

Building Organizational Agility in Fire & EMS Agencies

This report is part of a continuing leadership series developed for Best Practices in Emergency Services. It shows leaders of emergency medical services (EMS) and fire departments how the concept of organizational agility can be applied in their agencies.

The New EMS Imperative: Demonstrating Value

Despite a tremendous diversity in how emergency medical services (EMS) are provided in municipalities around the country, most U.S. EMS systems share one commonality…

Articles

Fitch Insights & Perspective

Reports

2907, 2020
2020 EMS Trend Report

This will be a defining year for EMS, shaped by new care delivery options, legislative mandates and the public spotlight. [...]