Tag Archive: Community

This month, organizations around the country are recognizing National Suicide Prevention Month. Sadly, for many of us, it is also a time to remember our colleagues, friends or family members who took their own lives, such as EMT, firefighter and emergency telecommunicator Isaac “Skippy” Greenlaw. EMS cartoonist Steve Berry, best known for his often humorous,…

View Article

Every EMS leader knows that the key to a successful operation is people. Without good people at every level—from the billing operation to fleet management to, of course, your EMS clinicians in the field—it’s hard to achieve success, even with the best equipment, policies and funding. Last month, I enjoyed another week of learning from…

View Article

As EMS leaders, we often struggle with how best to recognize, reward and retain our top performers. There are the obvious answers: higher pay, better benefits, promotional opportunities. And we all know the value of employee engagement — but how many of us work in organizations that actually do something about it, in a planned, organized…

View Article

Being a reliable and engaged community partner takes your EMS organization to lead agency status and makes you the authority when it comes to community health care By Thomas L. Little Every EMS service has many opportunities to build and maintain community support. Providing top-notch patient care is a priority, but public education and outreach pay big…

View Article

Forming a partnership with other EMS organizations in your region can improve the bottom line and provide better service to the community By Christine Zalar, MA Consolidations, mergers and acquisitions continue to hold value in today’s complex health care marketplace, often delivering favorable economies of scale, increased operational efficacy and improved financial results. At the…

View Article

Research into non-profit and public sector organizations can help leaders of volunteer and combined EMS departments understand their members’ motivations By Michael Ward Volunteer EMS and fire agencies throughout the United States have increasingly turned to paid or paid-on-call staff to supplement volunteer staffing. This has created an us-versus-them situation that interferes with the delivery…

View Article

Engaging millennials is about more than simply welcoming a new generation to the workplace; it’s about accepting a seismic shift in how we view careers, technology and innovation By Jay Fitch, PhD Our profession has become preoccupied with millennials over the last few years. The number of magazine articles, conferences, books and blog posts dedicated…

View Article