Tag Archive: Data

How the optimism divide between leaders and providers will shape EMS’ future

City and county officials, EMS agency directors and fire chiefs who struggle to balance budgets may want to analyze the efficacy of their EMS billing operations to recover additional revenue.

In its second year, the EMS Trend Report describes revealing changes in clinical care, finance and the use of technology in EMS

EMS Trend Report 2017 findings highlight the importance of fatigue management as a safety issue for both caregivers and patients By Jay Fitch, PhD Caregiver fatigue and increasing negative performance associated with longer shifts are often the underlying reasons for changing schedules that we hear from clients and colleagues. More than 50 percent of the…

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Challenging ALS and BLS standards of emergency medicine to improve patient outcomes and satisfaction By Guillermo Fuentes The term “evidence-based practice” has been used in EMS for more than a decade. The reality is, as a profession, we fail to understand what implementing an evidence-based practice actually means. One of the most influential thinkers on…

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It’s clear there is increasing interest among EMS leaders in using data to improve our ability to monitor our systems—often in real time—and to translate that data into information that can improve systems and ultimately patient care. Powered by Fitch & Associates’ experience in all 50 states over three decades, the series will be an up-to-date overview of how agencies can—and are—using their data.

As the EMS adage goes, “If you’ve seen one EMS system, you’ve seen one EMS system.” While that statement reflects the diversity of EMS systems across the United States, it also creates the false sense that every EMS system is entirely different and that EMS leaders can’t learn from each other. Clearly that is not the case. As we see in the premiere edition of the EMS Trend Report, EMS systems across the country share many traits. On the other hand, significant differences do exist in everything from clinical care to salaries to operational benchmarks to hiring requirements.

What the question really means: Evaluating your communications center’s performance is about more than whether the center is private or public, staffed with sworn or civilian personnel, or a single-agency or multi-agency dispatch center. The cornerstone of assessing your communications center is the use of evidence-based standards rooted in industry best practices—and analyzing the impact they have on your department’s operations.

Despite a tremendous diversity in how emergency medical services (EMS) are provided in municipalities around the country, most U.S. EMS systems share one commonality: They remain primarily focused on responding quickly to serious accidents and critical emergencies even though patients increasingly call 911 for less severe or chronic health problems.