Tag Archive: fitch

Balancing “I say, you do” with empathy and stewardship Published by EMS1 By Guillermo Fuentes, MBA, Fitch & Associates I often hear the theory of servant leadership and how it doesn’t apply to the concept of command, as paramilitary systems are inherently top-down structures. The concept in command structures is, “I say and you do.”…

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Surface the top talent your agency should develop with a focus on professional development and recognition Published by EMS1 By Jay Fitch, PhD, Fitch & Associates Attracting the best and brightest to EMS leadership is an important goal. The goal is elevated from important to imperative when one considers the impending retirement of the baby-boomer…

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